Trade Program
Crafted by hand. Chosen by Designers.
Program Benefits
We offer exclusive benefits to support your creative process, simplify sourcing and celebrate your work–all while connecting you to the spirit of hand crafted globally inspired design.
20% Trade Discount
Receive exclusive pricing on all full price products.
Free Swatches
Complimentary homeline, fabric and wallpaper swatches for your projects.
Early Access
Preview new collections before everyone else - including limited edition releases.
Dedicated Support
Assistance with product recommendations, shipping quotes, sourcing and logistics.How It Works
Apply Online
Fill out a short form with your business information and credentials
Get Verified
Our team reviews all applications within 2–3 business days.
Start Shopping
Once approved, you’ll unlock trade pricing and gain full access to exclusive benefits.
Danielle Rollins
Interior Designer, West Palm Beach
Carlos Mota
Interiors & Design Consultant
Greydon House Nantucket
Boutique Hotel
Whitney McGregor
Interior Designer, South Carolina
Alex Papachristidis
Interior Designer, New York
Trade vs. Hospitality
Whether you're designing intimate spaces or outfitting guest experiences, we offer tailored support for your vision.
FAQ’s
Who is eligible to join the Trade Program?
Our Trade Program is open to interior designers, architects, and qualified design professionals working on residential or commercial projects using our products.
To apply, you’ll need to submit one of the following:
- Proof of membership in a recognized design organization (e.g., ASID, IIDA, AIA)
- A valid design certification (e.g., NCIDQ, CCIDC)
- A company website or Instagram showcasing your design work
Can I place a Trade order online?
Yes. Simply sign in with your Trade account to shop and place orders online. Need help? Reach out to us at 212-594-6006 or customerservice@johnrobshaw.com.
Does the Trade discount apply to all products?
Your Trade discount applies to most items, but excludes Fabric, Wallpaper, and Final Sale pieces. It can’t be combined with other promotions—but we always aim to offer Trade members the best pricing available.
How do I track my order?
You will receive an order and shipping confirmation via email. Your shipping confirmation will include tracking information for the products indicated as shipped. You may also track the status of your order here.
Furniture deliveries are coordinated via your local home delivery provider. For all other updates, please email us at customerservice@johnrobshaw.com.
Do you charge sales tax?
We’re required to collect sales tax based on the shipping address and local tax laws. If you're purchasing for resale and have a valid resale certificate, you can request tax exemption. All documentation is subject to review and approval in line with state and federal regulations.
Do you offer free swatches?
Yes. Trade members receive complimentary swatches for bedding, wallpaper and fabrics.
What is your return policy?
We accept returns within 30 days of receipt for a refund or merchandise credit, excluding shipping and handling fees. After 30 days, returns are only accepted for manufacturing defects.
Return shipping is the responsibility of the customer unless the item is incorrect or arrives damaged.
To start a return click here or contact us at customerservice@johnrobshaw.com. Refunds are typically processed within two weeks of receiving your return.